Returns & Exchanges
At Clotoroen, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn garments. If your purchase isn't the perfect fit, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all Clotoroen tags are still attached and the garments are in original condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days.